FAQ

• Q: Are you original manufacturer?

  A: Yes, we JCDRILL is a official leading manufacture in drilling machinery in China and we have the whole series products you need.

• Q: Which payment terms are available to us?

  A: T/T term or L/C term. On T/T term, 30% down payment is required in advance, and 70% balance shall be settled before shipment.On L/C term, a 100% irrevocable L/C without "soft clauses" can be accepted.

• Q: How long will the delivery time take?

  A: Normally mud pump products will take about 3-15 days to produce the ordered machines. Most of the time, we can have an immediate delivery of our regular machines in 15 days.

• Q: How about after sales service?

  A: 365×24 Year-round Service We are committed to year-round 24-hour service even during holidays, in line with our policy of always providing "a response within 15 minutes and job completion within 24 hours."

• Q: Spare Parts When You Need Them

  A: We have spare parts centers across continents that stock specialist spare parts. We promise that spare parts will be delivered within 72 hours or no more than one week.

• Q: What drilling methods do your rigs support?

  A: DTH, RC, and Diamond Core Drilling. We handle various geological conditions.

• Q: How do I choose the right core bit?

  A: Surface Set for soft formations; Impregnated for hard/abrasive ground. We recommend based on your rock type.

• Q: Are your rigs suitable for remote areas?

  A: Yes. Lightweight, modular, and crawler/trailer designs offer easy transport on rough terrain.

• Q: Can your rigs drill in clay or sand?

  A: Yes. Equipped with mud pumps, they work well in unconsolidated layers via mud circulation.

• Q: Can you customize rigs for specific projects?

  A: Yes. We tailor bit specs and configurations to match ground conditions and rock hardness.